Lenovo Ideapad Flex 5 2-in-1 Laptop,Intel Core i5-1135G7, 14Inch FHD, 512GB SSD, 16GB RAM, Intel Iris Xe Graphics,English arabic keyboard

Lenovo Ideapad Flex 5 2-in-1 Laptop,Intel Core i5-1135G7, 14Inch FHD, 512GB SSD, 16GB RAM, Intel Iris Xe Graphics,English arabic keyboard

Marsoni

M251S

$1749.50

Get it in 3 business days with 1 day shipping. Friday, May 29

Lenovo Ideapad Flex 5 2-in-1 Laptop,Intel Core i5-1135G7, 14Inch FHD, 512GB SSD, 16GB RAM, Intel Iris Xe Graphics,English arabic keyboardCut the clutter Narrow bezels on four sides give the IdeaPad Flex 5 (14"", Intel) a stylish, contemporary look. They also give you more screen real estate to focus your concentration and help you get the most out of the FHD display. Privacy at your fingertips Todays world is not simple place, but that doesnt mean we cant build a simple solution to a complex problem. A physical shutter on the webcam ensures you keep out unwanted attention when you are

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Exchange/Return Notes

We offer a 30-day return/exchange service after receiving.
Final sale items are not eligible for returns or exchanges.
To process your return/exchange, please contact us at [email protected]
Please click here for more details>>> Return & Exchange Policy

My husband broke the item in question, which was a Chemex coffee maker made of nothing but glass. It shattered full of coffee, so like a normal human he cleaned up the dangerous mess and threw it away. I put in a claim, and it said that I had to ship back the product. Believing that the Asurion process was as simple as stated, and reading the agreement that does mention that sometimes they'll require shipment of the item, but that they will review cases and use reasonable judgment, I contacted their chat, explaining that the requirement that I mail them a wet pile of shards of glass soaked in coffee (and a little bit of blood) was unsafe and unreasonable. I don't even know how I could do that in a way that would be safe for the people opening the packaging, or even to take it to the store. The shards of glass might puncture any plastic, and the wetness would soak through, plus there's the biohazard issue. Seems silly for a $47 product replacement to me. I figured any human would understand. First chat associate closed my case without even responding to me. I had to reopen it. The second one told me, "Yes, that is how your warranty works" as an answer to my "Hello, the last chat closed without me talking to anyone." I tried to explain the situation, and was told "If you call the hotline, maybe they'll help you." I call the hotline. The first person tells me tough, I have to mail it. I say it was thrown away. He says "AHA then it's lost! Your warranty doesn't cover lost things!" I say no, it's not lost, it was disposed of properly as shards of glass should be. I finally ask can I speak to someone else or a supervisor. He lies and says yes. I sit on hold for 20 minutes, never any wait time or any sort of indicator of when someone will talk to me. The phone call quality finally gets very horribly staticky, so I hang up and try again. Hallelujah, I get a decent human being who immediately says, "Oh, no, that's not reasonable! That is an unsafe thing to have to mail. I'll send it to the override department who should approve this because it's obvious that's not a normal thing to expect." Today I get an email that says: We can't approve your claim. We reviewed your NO SUPPORTING MANUFACTURER COFFEE MAKER claim. The product in your claim is not covered by your plan. As a result, we're unable to approve your claim. Nothing about the requirement to mail a biohazard, just the item isn't covered even though the item is absolutely covered. While I understand that loss prevention is important, this is a very small potatoes return and it isn't like I made this up. It would be easy to make me happy. I'm sure it has cost them more money to deny it than they would have lost covering the Chemex. I've bought multiple of their product replacement policies before. I never will again. They didn't offer for me to send a picture or anything. They just wasted hours of my time and sent a clearly AI-based answer, rather than treating me like a valuable customer.

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Reviewed in the United States on February 28, 2024

Verified Purchase

Lisa R.

Pawtucket, US

★★★★★ 5

Fast!

Process was easy. Quickly issued a gift card for my refund.

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Reviewed in the United States on May 14, 2026

Verified Purchase

vicki

Cuba, US

★★★★★ 5

Great price great plans

Anyways a pleasure to work with asurion. Great plans

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Reviewed in the United States on May 14, 2026

Verified Purchase

William

Carnegie, US

★★★★★ 5

Quick and easy claim process.

I had problems with my Sous Vide and the manufacturer warranty expired 1 year ago. I made a claim with Asurion and they immediately sent me a return label. I returned the old Sous Vide and I was sent an amazon gift card to purchase a new Sous Vide within a couple of days.

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Reviewed in the United States on January 2, 2026