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ISO 20000 Operational Level Agreement (OLA)

Marsoni M251S
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ISO 20000 Operational Level Agreement (OLA)Description: An Operational Level Agreement (OLA) is a contract between two or more parties that defines the level of service expected from each party. The agreement outlines specific services that must be provided, the service levels that must be achieved and the responsibilities of each party in order to reach the specified service levels. OLAs are often used to ensure that service providers meet the service expectations of their customers. They can
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4.6 ★★★★★
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Amazon User
Cuba, US
★★★★★ 5
Great book to understand Neural Networks!
Format: Paperback
Loved the book and I highly recommend. It was thorough and very easy to understand.
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Reviewed in the United States on December 1, 2025
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Kyle
Natrona Heights, US
★★★★★ 5
Quadruple BAM.
Format: Paperback
Quadruple BAM. Josh Starmer has done it again at a higher level than ever, making deep learning concepts accessible to absolutely anyone.
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Reviewed in the United States on October 22, 2025
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Benjamin
Natrona Heights, US
★★★★★ 5
Amazing textbook
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Awesome book
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Reviewed in the United States on October 12, 2025
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Jesus
Phoenix, US
★★★★★ 5
Buen libro para entender conceptos de redes neuronales
Format: Paperback
El libro explica de manera didáctica los principales algoritmos de redes neuronales estilo Statquest. Esperando la versión en español.
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Reviewed in the United States on February 24, 2026
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Andrea
Boise, US
★★★★★ 5
Visual learners will love this
Format: Paperback
This book is amazing for the visual learner! I've taken numerous online classes that use animated videos to explain deep learning concepts visually, but this book accomplishes the same thing in print! I've also purchased deep learning books with pages and pages of formulas and hardly any illustrations. My brain can't process symbolic math without a picture. Kudos on creating something truly unique and super valuable.
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Reviewed in the United States on February 15, 2025

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